Committed to Keeping Your Information Safe

Your Privacy Matters to Us

At Ft. Randall Federal Credit Union, protecting your personal information is part of our commitment to you. Whether you’re opening a new account, applying for a loan, or simply exploring your financial options, you can trust that your privacy is our priority.

This Privacy Policy explains how we collect, use, and protect your personal information, as well as how you can control what we share with you.

What We Collect

When you interact with FRFCU, we may collect personal information such as:

• Name, address, and contact details
  Social Security number or other identifying information
  Account balances and transaction history

• Credit history and credit scores

We collect this information when you:

• Open an account or apply for a loan

• Use your debit card or online services

• Please communicate with us in person, by phone, or digitally

How We Use Your Information

We use your information to:

• Process your transactions, maintain your accounts

• Respond to your requests and provide member service

• Offer products and services that may benefit you

• We may also use your data for fraud prevention, internal record keeping, and to comply with legal obligations.

How We Share Information

FRFCU does not sell your personal information. We only share your data:

• With third parties who help us operate (such as payment processors or credit bureaus) as required by law or legal proceedings

• With your consent

These third parties are required to protect your information and only use it for the purposes we’ve agreed upon.

Your Choices

You have the right to limit certain types of sharing, especially:

• Information used for marketing from non-affiliates

• Sharing your creditworthiness with affiliates

To opt out of certain sharing, contact us directly, and we’ll guide you through your options.

Keeping Your Information Secure

We use physical, electronic, and procedural safeguards that meet federal standards to protect your data. Our systems are monitored and regularly updated to prevent unauthorized access.

Additionally, we encourage members to practice safe habits such as:

• Regularly monitoring accounts

• Using strong passwords

• Reporting suspicious activity right away